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what our customers say
- Alex Starly
I just thought that I would take a minute to say that I think your people give outstanding support on a consistent basis. The response time and quality of answers are excellent.
- Computer Services
I've used many hosts in the past (both here in and in the UK) and finally I have found one that has a good balance of sensible prices, a pretty simple to use control panel and most importantly a responsive…
"If you are looking for a webhost that really cares how well your site does, come to zCloudhosting. They really take an interest in your site. Big difference from most of these companies. Believe me, I have tried quite a…
FAQ - Your questions? We got answers!
What is the difference between a cloud server and a dedicated server?
zCloudhosting Cloud comprises of a very large cluster of servers all working together, each contributing processing power, memory (RAM), Disk I/O and storage space to the Cloud Resource Pool (CRP). Your cloud server utilises resources from any number of these servers at any point in time. This means you are not reliant on any one single server like a traditional dedicated machine would. Hardware failure is no longer a cause of downtime, and because you can pull resources from any number of servers at once, you can scale up and down very easily and without downtime!
Q: What level of support can I expect?
zCloudhosting grows on reputation alone. As with all our products and services you will have full access to our friendly and knowledgeable 24x7x365 support team. You can contact us anytime for a prompt and helpful response direct from an expert.
Can I use all the resources I pay for?
As with all UnitedHosting products we do not oversell or oversubscribe our cloud infrastructure. We do not use words like ‘shared’ or ‘burstable’ when describing our cloud hosting because all the resources you are quoted are 100% dedicated to your cloud server.
I don’t see what I am looking for on your website, help?
We can tailor a cloud server to your exact needs. If the slider on our site does not offer you a cloud server size that you are happy with, please contact us so we can build you a tailored server to your exact requirements.
So is my cloud server still dedicated to me?
Yes! Different providers use different virtualisation technology and they all have different ways of creating virtual servers. We utilise KVM technology which gives you a true enterprise grade virtual dedicated server environment, with dedicated guaranteed resources all of your own! We give you full root access to your server and it can be fully customised and optimised to your needs, unlike shared hosting servers and other types of VPS servers on the market.
When and how much do you charge me?
We charge you monthly on the same day of each month based on the day that you signed up with us. The exact amount will depend on the size of cloud server you are using when we invoice you for that month.
Will you move my websites from my current hosting to your cloud?
Yes! If you have an existing hosting plan or server with zCloudhosting, or you use cPanel based web hosting with another hosting company our team would be happy to take care of migrating your sites on to a new zCloudhosting cloud server free of cost!
I already have a VPS elsewhere, why are your cloud servers more expensive?
When comparing solutions it is important you compare apples with apples.
Firstly our Cloud servers are not ‘just another VPS’. Ordinary VPS servers have no built in redundancy and are simply a slice of a traditional dedicated server. zCloudhosting Cloud servers do not exist on just a single piece of hardware, instead they make use of a large scalable cloud of hardware which is hardware and network failure tolerant.
Secondly all our Cloud VPS servers include full management, cPanel WHM, and are deployed in a fully optimised and secured state. Adding server management of this quality, backups, and a control panel license to your traditional VPS elsewhere will certainly increase the cost beyond the pricing we charge for a Cloud server which includes the lot!